Terms of service

Welcome to Nice Shop. These Terms & Conditions govern your use of the Nice Shop website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

1. About Nice Shop

Nice Shop is an online retail store serving customers in the United Kingdom.

Business Name: Nice Shop
Business Address: 16 Roxy Avenue, Romford, RM6 4AN, United Kingdom
Email: contact@niceshop.uk
Phone: +44 7727 026907

2. Use of Our Website

You may use the Nice Shop website for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for unlawful or fraudulent purposes.

• Attempt to gain unauthorised access to our systems.

• Introduce malicious software or harmful code.

• Interfere with website security or functionality.

• Use automated methods to abuse or disrupt the website.

• Attempt to obtain another customer's personal information.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

Product colours and appearance may vary depending on your device, display, or screen settings.

If we discover a significant error in a product description, price, availability, or other important information, we may contact you before fulfilling the order.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund or another available option.

5. Prices and Currency

Product prices are displayed in GBP (£) unless otherwise stated.

Standard UK delivery is currently free. If a paid or expedited delivery option is offered, its full cost will be shown during checkout before you complete your purchase.

We make reasonable efforts to ensure pricing information is accurate.

If an obvious pricing error occurs, we may contact you before accepting or fulfilling the order.

6. Placing an Order

When you submit an order through our website, you are requesting to purchase the selected products.

After receiving your order, we will normally send an order confirmation email.

An automated order confirmation does not necessarily mean that the order has been finally accepted where further verification or fulfilment is required.

We may cancel or refuse an order where permitted by law, including where:

• The product is unavailable.

• There is an obvious product or pricing error.

• We suspect fraudulent or unauthorised activity.

• We cannot fulfil the order for reasons outside our reasonable control.

If payment has already been taken for an order that we cancel, we will arrange an appropriate refund.

7. Payment

Payment must be successfully authorised before an order can be processed.

We accept payment methods displayed during checkout.

You confirm that you are authorised to use the payment method used for your purchase.

Payment information may be processed by third-party payment providers in accordance with their own terms and privacy policies.

8. Shipping and Delivery

Orders are normally processed within 1–3 business days.

Our estimated standard UK delivery time is 6–12 business days after dispatch.

Delivery times are estimates and may vary because of circumstances outside our reasonable control.

For complete delivery information, please see our Shipping Policy.

9. Returns and Refunds

Nice Shop offers a 30-day return and refund policy for eligible purchases.

Our Return & Refund Policy explains:

• The return period.

• Return eligibility.

• How to request a return.

• Return shipping costs.

• Refund processing.

• Faulty or damaged products.

• Applicable exclusions.

Nothing in our policies limits statutory consumer rights that cannot legally be excluded.

10. Statutory Consumer Rights

Nothing in these Terms & Conditions is intended to exclude or restrict rights that customers have under applicable consumer protection law.

Where statutory rights apply, those rights remain available to the customer.

11. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, defective, or not as described, please contact us at:

contact@niceshop.uk

We will review the issue and provide an appropriate remedy in accordance with applicable consumer law.

12. Intellectual Property

Unless otherwise stated, content published on the Nice Shop website, including text, graphics, logos, designs, images, and other materials, is owned by Nice Shop or used with appropriate permission.

You must not reproduce, modify, distribute, publish, or commercially exploit our website content without appropriate permission.

13. Third-Party Services

Nice Shop may use third-party services to support website functionality, payment processing, analytics, marketing, delivery, fulfilment, and other business operations.

Third-party services may have their own terms and policies.

14. External Links

Our website may contain links to third-party websites.

These links may be provided for convenience or additional information.

Nice Shop does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

15. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Nice Shop will not be liable for losses that are not reasonably foreseeable or for events outside our reasonable control.

Nothing in these Terms & Conditions affects your statutory consumer rights.

16. Events Outside Our Reasonable Control

Nice Shop will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Examples may include:

• Severe weather.

• Natural disasters.

• Transportation disruption.

• Carrier delays.

• Strikes.

• Government actions.

• Major technical failures.

• Other events that could not reasonably have been prevented.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised "Last updated" date.

18. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer rights that apply to customers in the relevant part of the UK.

19. Contact Us

For questions about these Terms & Conditions, please contact:

Nice Shop
16 Roxy Avenue
Romford, RM6 4AN
United Kingdom

Email: contact@niceshop.uk
Phone: +44 7727 026907